Wyse 9650XE Specifications download pdf (Page 66)

Remote Administration and Firmware Upgrades

Administrators need to know the following information on remote administration and

firmware upgrades:

• “Wyse Rapport Version 4.4.x”

• “Add-on Modules”

• “Firmware Upgrades”

• “User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or

Earlier Only)” on page 59

• “WinVNC” on page 60

Wyse Rapport Version 4.4.x

Rapport is a full-featured remote administration tool set available from Wyse Technology.

It accesses the thin client through the Rapport Agent, PXE, and VNC server utilities

installed on the thin client. Rapport allows the thin client administration functions (including

firmware upgrades) to be performed without requiring an administrator to visit the

individual thin client sites.

For specific information on using Rapport, consult the Rapport help documentation.

For local custom fields that can be accessed by Rapport, refer to “Custom Fields” on

page 36.

Note

When performing a mass distribution of a custom device image created with

Rapport, the source device image will require unique preparation prior to

creation and distribution. Please contact the device manufacturer for more

detailed information.

Add-on Modules

To install an add-on module, an administrator must use the built-in Rapport Agent, PXE,

and VNC server utilities of the thin client. Disable the Enhanced Write Filter and enable

the Enhanced Write Filter as needed to save the changes.

Firmware Upgrades

Intel's Preboot Execution Environment (PXE) is a protocol that defines interaction

between TCP/IP, DHCP and TFTP to enable a client to download a preboot environment

from a server.

The PXE client is installed on the thin client while the PXE server component is part of the

Rapport Administrative Software suite.

Note

Citrix ICA auto update does not function for the ICA client installed on the thin

client; updates are implemented through the standard firmware upgrade

process. The thin client does not support upgrading using the Microsoft

Windows update Web site.

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Wyse 9650XE Specifications Page 66